Contact Us

Have questions? We're here to help.

General Inquiries

For merchant applications, technical support, or general questions.

contact@tandempay.io

Security Issues

For responsible disclosure of security vulnerabilities.

contact@tandempay.io

Before You Contact Us

Please check our FAQ page for answers to common questions about fees, settlement times, and supported payment methods.

For technical integration questions, refer to your merchant dashboard documentation after approval.

Response Time: We typically respond to inquiries within 1–2 business days. Security reports receive priority attention.